Moat AI (the "Company") respects the privacy of its customers and is committed to keeping all information obtained from or about its customers secure. This Privacy Policy describes the Company's practices regarding the personal information we collect from you when you use our RAGmatic Google Cloud application and service (the "Service").

1. What Personal Information We Collect

The Company collects personal information ("Personal Information") relating to its customers as follows:

Personal Information You Provide

The Company collects Personal Information when a Customer creates an account to use the Services or communicates with the Services as follows:

• Account Information: When you create an account on the Services, we collect information related to your account through the Services, such as your email address, account credentials, and payment information ("Account Information").
• Communication Information: When you use our Services, we collect the content of your messages ("Communication Information").
• Other Information: We collect other information that you may provide to us through the Services, such as when you participate in events or surveys that you are exposed to within the Services, or when you provide information to us through the Services to verify your identity ("Other Information").

Personal Information Automatically Collected by the Service When You Use the Service

When you visit, use, or interact with the Services, we collect the following information about your visit, use, or interaction through the Services ("Technical Information"):

• Log Data: This is information that your browser or device automatically sends when you use the Services. Log Data includes Customer's Internet Protocol address, browser type and settings, the date and time of requests, and how Customer interacts with the Services.
• Usage Data: We may automatically collect information about your use of the Services, including the types of content you view or engage with, features you use, actions you take, time zone, country, date and time of access, user agent and version, type of computer or mobile device, and computer connection.
• Device Information: Includes your device name, operating system, device identifier, and the browser you are using. The information collected may vary depending on the type of device you use and its settings.
• Cookies: We use cookies to operate and administer the Services and to improve our customers' experience. A "cookie" is a piece of information sent to a Customer's browser from a website you visit. Customers can decide each time whether to accept a cookie by setting their browser to accept all cookies, reject all cookies, or notify them each time a cookie is offered. However, rejecting cookies may in some cases make certain areas or features of the Services unavailable or adversely affect the appearance or functionality of the Services. You can learn more about cookies here.
• Analytics: We may use various online analytics products that use cookies to help us analyze how customers use the Services and to improve your experience when you use the Services.

Information We Do Not Collect

The Company does not collect any of the data you input or process through the RAGmatic add-on using the GPT-based functionalities. This includes:

• Spreadsheet Content: The specific content of the spreadsheets, including any data, formulas, and other information that you input or ask the GPT-based add-on to process.
• Queries and Responses: Any questions or requests you make to the GPT-based add-on and the corresponding responses generated by the GPT model are not collected or stored by the Company.

2. How We Use Personal Information